After listing an item, free2auction allows you to change or alter it, or many listings at
one time through the bulk amend page. You may also end auctions early and remove old amendments from your store items.
Amendment fields
Almost every setting of your listing may be altered when amending an item, the main field that you cannot
adjust is the description field. free2auction does not allow sellers to change an
items description because it may lead a buyer to being mislead by not seeing the changes. If the description of your item requires changes or additional
information you may use the special
amendment note field which is noted at the top of the item listing with the date it was entered, this way potential
buyers can easily see what has been altered or updated from the content description.
Amendment notes may be plain text or html code.
In addition when you change item settings that may affect a buyers decision to purchase an item, free2auction generates an amendment note that is shown above the auction description.
Auction amendments
An auction may be in one of two stages when you enter an amendment to it.
If the auction has no bids you may make extended amendments which include changing the quantity,
pricing, Sellers Guarantee, and shipping options, if the auction has bids then these fields will not be available to change.
When adding sell
features that have additional fees to an auction, the extra amount will be charged
to your account after you submit the amendment.
Auctions may be ended at any time, when ending an auction that has bids you may choose to cancel the existing bids and finish the auction without a winner, or end the auction early with the current high bidder being the winner (if they have bid higher than any reserve price).
Store item amendments
Store items may be amended or adjusted at any time and appear the same as auction amendments. For store items you may also remove amendment notes over 2 weeks old either by selecting to remove them all, or entering the amendment
history manager to select which amendments are visible.
How to amend an item
To amend an item
you may use the amend actions in the open auctions and store item tables. To bulk amend items use the
action check box in the relevant table and select bulk amend as your action, or use the Manual bulk amend selection below.
manual bulk amend selection
Amendment policies
Changing or adding critical information to your auction after users have
placed bids is not allowed, if a user who placed their bid before the amendment
was made wins the auction they may have grounds to not follow through with the
transaction in which case if you issue a fee credit against this buyer it will be reversed and penalties may apply.
Amendments
made to store items after a member has made a purchase are not considered binding to
that buyer, however subsequent buyers will be held to the new amendments.
Bulk edit items
You may bulk edit open auctions or storeitems by checking
the box next to each listing from your selling or store
page and chosing the bulk edit action. Bulk edit is
different to bulk amend in that you may apply advanced
changes such as replace or multiple to edit a single
field for each listing.
Examples of the use of bulk edit are increasing the
price of all your items by 10%, replacing a typo in
your location, or rebuilding your items thumbnails from
their picture urls. You may also upload a CSV file of
changes to a large set of listings using the bulk edit
tool.
Bulk amend page
The bulk amend page allows you to make generic changes to a selection of listings at one time. You may choose which fields you wish
to amend, with any selected changes applying to all the chosen listings and replacing old settings.
You may also use the bulk amend page to end a selection of auctions early, or remove old amendment notes
for multiple store items.
It is important
to know how to choose which fields you want to update. On the left of the form is a separate column that houses check boxes for most fields to
set if changes will be applied to them, however there are some fields that do not need this
check box, if you enter any value in them the change will be applied. The fields that do not
use the check box are:
- amendment note
- sold from location
- region or country#
- bold and featured (auctions - can only be adjusted on, not off)
- quantity (auctions)
- starting price (auctions - if changed the set currency will also apply)
- category (store items)
- price (store items - if changed the set currency will also apply)
- maximum quantity (store items)
Some of the check boxes cover groups of fields, if you apply the change for the group, every
field will by applied and replace the old settings. The groups are:
- payment methods (all payment method settings will be applied)
- payment address (all address and contact details including whether to use optional payment address will be applied)
- shipping costs (shipping setting, charge, and insurance options will be applied)
- shipping and tracking (all shipping and tracking settings will be applied)
If you choose the check box next to picture manager, then all existing pictures, picture urls, icons, and thumbnails will be removed
and replaced with your picture manager input.
Bulk amend examples
If you made a selection of auctions and wanted to add an amendment note to
them and change the payment payment methods you accept, you would enter the
bulk amend page, simply type your amendment note, check the box in the left
column next to payment methods and choose the new set of payment methods
accepted. After submitting the form all the selected auctions would have the
new amendment note and would reflect the new payment methods accepted, all other
settings for the auctions would remain at their old values.
If you wanted to change the category that a selection of store items are listed in,
remove any 2nd categories, and increase the available quantity for them all to 100, you
would enter the bulk amend page with the desired store items chosen, enter the new
category into the category# field, check the left column box next to 2nd category# but leave the
2nd category empty or 0, check the left column box next to available quantity and enter 100 into
the available quantity field. After submitting, the changes would be applied to your
selected store items.
Manual bulk amend selection
The below form allows you to have simpler control
over the listings you wish to amend. Multiple auction or store item ids may be
entered, each separated by a comma (,), submitting this form will take you
to the bulk amendment page for the chosen listings.
