| |
|
 |
Disputing
a sellers fee credit request
|
|
|
|
If you won an item and the seller enters a request for fee credit, you will be considered a non paying
buyer, and you will receive an infringement through the free2auction system. If you believe
the request was not fairly made you can dispute it.
How to dispute a fee credit
Go to your financials page and enter the request or dispute fee credit page, complete and submit the last form.
When disputing a fee credit include all relevant information.
You may dispute a fee credit at any time after a seller has entered the fee credit request.
Protect yourself as a buyer
As a buyer you should keep a copy of all contact with the seller including e-mails or faxes, and always
keep your receipts for payments as these can become the most
important proof that you fulfilled your responsibilities as a buyer.
Sellers filing untrue requests for fee credit are in breach of free2auction policy and will be investigated.
|
|
|
|
|
|
|
