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Trusting your seller
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Unlike other online auction sites free2auction
takes a keen interest in the activities of its sellers.
We work closely with them to ensure a safe trading environment,
however a buyer must be aware there are risks whenever
making online purchases and it is suggested that you investigate
a seller before making a purchase.
Studying a seller
There are many ways to learn more about a seller before entering into a transaction with them:
Feedback: The most
important method to find trustworthy sellers is to review
their feedback rating and comments, take note of how many
positive and negative comments have been made, including
how many negative comments have been maderecently. free2auction
monitors the feedback entries and activities of its sellers,
so you can be confident that a sellers rating reflects their practices.
learn
more about feedback
Contact the Seller:
If there are any issues you are not clear about regarding
the sellers services or listings you can contact them
directly by clicking on their name and then choosing contact
user. You can raise topics such as the possibility of
using an escrow service and asking what shipment method
is used, whether it is traceable, and whether the seller
will be using the free2auction shipping and tracking
system.
Visit the sellers welcome
and listing pages: A lot of information can be
found viewing the sellers personalized welcome page, and
browsing the previous and current auctions, store items,
and feedback page, do this by clicking on the sellers
name from anywhere within the community.
Is the seller offering
a Sellers Guarantee on the item: A Sellers Guarantee
is a free2auction monitored offer by the seller
to guarantee the costs of purchasing an item and adds
a high level of safety to buyers. A listing that has a
Sellers Guarantee will have an additional box under the
items details and above the items descriptions, and have
one or more golden stars next to the title in browse and
search results. sellers
guarantee help
Request that the seller
uses the free2auction shipping and tracking system:
This system has been put in place to protect both buyers
and sellers. If either party does not follow through with
the accepted shipping and tracking offer then further
investigations can be conducted. more
info
If you have any doubts about a sellers reputation or service
it is best to resolve these before placing a bid or purchasing
a store item as purchases are considered binding.
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